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Voices of America: U.S. Public Diplomacy for the 21st Century

Kristin M. Lord, Fellow, Foreign Policy,
Saban Center for Middle East Policy, U.S. Relations with the Islamic World,
The Brookings Institution

Executive Summary
(excerpt)

For generations, America’s standing in the world has been a source of strength, security, prosperity, and legitimacy. That standing is now in peril, according to a wide range of studies that span the political spectrum. America’s tarnished international reputation carries a price. Whether the United States seeks to draw more allied troops to Afghanistan, win votes in international organizations, or undermine support for terrorists, anti- American attitudes obstruct the achievement of national interests. Winning support is harder; our enemies’ missions are easier.

Though America increasingly must engage, persuade, and attract the cooperation of foreign publics in order to achieve national interests, our country must do so in a world that has changed markedly since our public diplomacy institutions were created. Public opinion holds more sway than any previous time in history. Information and communication technologies are cheap and ubiquitous. A dense network of private companies, non-governmental organizations, and social movements exert ever more influence relative to governments. Vicious ideologies sustain violence that puts Americans and our allies in jeopardy both at home and around the globe. In this environment, our country needs new strategies, stronger institutions, and innovative methods.

There is cause for optimism. Our government is built on sound and appealing principles that are widely admired even when our policies are not. We have risen to challenges before, through adaptation, ingenuity, and effort. Our nation has abundant assets. American businesses, universities, media, philanthropy, and technologies touch every part of the world. We lead the world in innovation, communication, education, and research. Our civil servants are capable and dedicated.

Americans themselves are talented and compassionate. America, in short, is well equipped to meet the complex challenges of today and the future. But to do so, we must rediscover and marshal existing strengths, both inside and outside our government.

This report presents concrete steps to strengthen America's efforts to engage, persuade, and attract the support of foreign publics. As part of a comprehensive plan to enhance our government's public diplomacy, it urges the creation of a nimble and entrepreneurial new non-profit organization, the USA-World Trust, to complement and support U.S. government efforts. The USA-World Trust will draw on the enormous goodwill, creativity, knowledge, and talent of the American people and likeminded partners overseas to

  • present a more accurate and nuanced vision of America to counterbalance the one-sided views sometimes promulgated by popular culture and foreign media
  • contribute to an environment of mutual trust, respect, and understanding in which cooperation is more feasible
  • promote shared values and their champions
  • inform and support our government’s public diplomacy efforts through the sharing of knowledge regarding communication, public opinion, foreign cultures, and technology.

To do this, the USA-World Trust will engage in five sets of activities. First, it will conduct research and analysis, drawing on the knowledge of experts and conveyed in a form useful to public diplomacy practitioners. Second, it will tap the vast potential of the private sector and engage companies,non-governmental organizations, universities, and others to work on innovative new initiatives. Third, it will provide grants and venture capital to endeavors that advance the USA-World Trust’s objectives. Fourth, it will identify, cultivate, and experiment with new technologies and media products that support U.S. public diplomacy and strategic communication. Fifth, it will bring together practitioners from the U.S. government, scholars, and talented visitors from the private and non-profit sectors to address public diplomacy and strategic communication challenges. In all these efforts, the Trust will engage new voices and talent, serve as a resource to government and private groups that wish to improve America’s image, strengthen America’s relations with foreign populations, and combat anti-American ideologies.

Kristin Lord focuses on public diplomacy, U.S. foreign policy, and international security. At Brookings, she directs the science and technology task force of the Project on U.S. Relations with the Islamic World, which seeks to improve relations through science and technology engagement.

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Created: 30 November 2008.

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